Our services
Customer Communication
Communicating with your customers lets you tell them about your products, your events, offers, and your brand’s latest developments. These are all opportunities to engage with existing and potential customers – and to keep your product or service at the forefront of their minds.
News and blogs
Updating your existing and potential customers is a good means of encouraging them back to your site. News updates are the more formal, official option; blogs allow you to communicate in a more casual, personal fashion and can be a good source of customer feedback.
RSS feeds
Your news, blog and site updates can be delivered to users through personalised RSS feeds. These provide real-time brand news, and their content can be included on other industry sites, as well as users’ individual pages.
We can help to get your email messages into your targeted customers’ inboxes in a way that will get them opened – using attractive design and engaging content. And we provide real-time statistics, enabling you to follow your campaign’s performance as it happens.
We can also help you deal with important but slightly dull things like contact list management and CRM database integration – and get more potential customers signing up for your missives.
Social networks
Word of mouth is one of the most powerful endorsements your brand can have, and it’s through social networks like Facebook and Twitter that this is most prevalent. It’s a chance to give your brand a personality, to talk to individual users, and to establish credibility.
Mobile
As well as engaging with customers through text messages, there are increasing opportunities for building business-specific ‘apps’ for smart phones. And we can ensure that your blogs and other site updates are compatible for viewing on internet-enabled mobile phones. Which is handy.